Question 1

How long is the Full Day experience and when does it start?

Accepted Answer

Approximately 8 hours. We don't work with a rigid schedule — start and end times are arranged with the guest. Sunrise or Sunset options start earlier or finish later.

Question 2

Is the itinerary fixed?

Accepted Answer

No. We have suggested routes and points of interest, but the day is always adapted to the guest's interests, pace, weather, and road conditions.

Question 3

Where do you pick up and drop off?

Accepted Answer

Pick-up and drop-off are arranged with the guest, typically at the hotel or another agreed area. Cruise tours meet at Funchal Cruise Terminal.

Question 4

How does pricing work?

Accepted Answer

Prices are private per vehicle, with two group categories: 1–4 guests and 5–7 guests. Sunrise / Sunset is a premium timing option. Transfers have two options: Express (€50) and Scenic Route (€70).

Question 5

How do you ensure return to the ship?

Accepted Answer

Ship schedule is always the priority. We plan with a safety buffer to ensure return before all-aboard time.

Question 6

What is included?

Accepted Answer

Private service per vehicle, local guidance, flexible planning, and water. Cruise excursions and transfers also include a welcome kit. Lunch and entrance fees are typically not included, unless agreed in advance.

Question 7

Do you accommodate allergies or dietary preferences?

Accepted Answer

Yes. Guests can share allergies or dietary preferences at booking so any welcome items can be adapted accordingly.

Question 8

What are your payment terms?

Accepted Answer

Prepayment is preferred. For approved partners, invoicing terms can be discussed, typically up to 30 days.

Question 9

What is the cancellation policy?

Accepted Answer

Standard cancellation and no-show terms can be shared and, where reasonable, aligned with partner policies once the model is confirmed.

Question 10

What happens in case of bad weather or road closures?

Accepted Answer

The itinerary is adjusted for safety and experience, and Plan B options are proposed whenever needed. If a major disruption occurs, alternatives will be discussed with the guest or partner.

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Frequently Asked Questions